Privacy Policy
How We Handle
Your Information
Clear, simple privacy information for booking enquiries
Last updated: 2026
Crown Chauffeurs Ltd collects the information you provide through this website so we can respond to enquiries, prepare journey quotations, manage bookings and contact you about your travel request.
Information we collect
When you submit the booking form, we may collect your name, phone number, email address, pickup and destination details, journey date and time, vehicle preference, passenger/luggage details, flight information and any special requests you choose to provide.
How we use your information
We use this information to handle your enquiry, estimate and confirm pricing, arrange chauffeur services, provide customer support and keep appropriate booking records.
Who we share it with
We only share booking details where needed to provide the service, such as with our reservations team, chauffeurs or trusted service providers that help operate the website and process enquiries.
Website services
This website may use third-party services such as Netlify Forms for enquiry submissions and Google Maps/Places for address lookup and route estimation. These services may process technical information such as your IP address and browser details.
How long we keep it
We keep enquiry and booking information only for as long as needed to manage the request, provide the service, maintain business records and meet legal or accounting requirements.
Your choices
You can ask us to access, correct or delete your personal information by contacting us at booking@crownchauffeursuk.com.